$0
Limited GPT-5.2, limited messages and uploads, ads possible
Product guide · Cloud LLM
ChatGPT
OpenAI's flagship conversational AI. Use cases, pricing, and what businesses need to know about data and fit.
What teams actually use it for
- Drafting emails, documents, and content
- Research and summarisation
- Code assistance (Codex)
- Image generation (DALL·E)
- Video generation (Sora)
- Q&A and brainstorming
- Data analysis and file uploads
Pricing model
Free tier + paid plans (Go, Plus, Pro, Business, Enterprise). Per-user subscription; credits for Codex and Sora beyond plan limits.
TBD
Expanded access, may include ads
$20/month
Advanced reasoning, expanded messages, Codex, Sora, custom GPTs
Higher tier
Unlimited GPT-5.2, maximum features
Per user/month
Annual or monthly; SAML SSO, admin controls, no training on business data
Contact sales
Data residency, EKM, custom terms, SLAs
Pay-as-you-go credits for Codex and Sora when plan limits reached. Non-refundable, valid 12 months.
What to know before you commit
Pros
- Fast to adopt; no setup
- Strong model quality (GPT-5.2)
- Business plan: no training on your data, GDPR/CCPA aligned, SOC 2
- 60+ apps (Slack, Drive, SharePoint, etc.) on Business
- Predictable per-user cost for Business/Enterprise
Considerations
- Free/Plus: data may be used for training (check terms)
- Per-user pricing can add up for large teams
- Vendor lock-in once workflows are embedded
- Credits for Codex/Sora add variable cost
When it makes sense: Good for teams wanting quick AI access without IT setup. Business plan suits companies with data sensitivity or compliance needs. Free/Plus for experimentation; Business for production.
Where your data goes
Free/Plus: content may be used to improve models unless opted out. Business/Enterprise: no training on your data by default; encryption at rest and in transit.
GDPR / compliance. Business and Enterprise support GDPR, CCPA. Data residency in 10 regions on Enterprise.
Data sovereignty. Enterprise offers data residency (US, EU, UK, JP, CA, KR, SG, IN, AU, UAE).
Want a recommendation for your use case?
Every team's fit is different. We'll model cost and ROI across cloud, self-hosted, and hybrid before recommending anything, including this product.