Product guide · Platform AI

Microsoft Copilot

AI built into Microsoft 365. Word, Excel, PowerPoint, Outlook, Teams. Per-user licensing.

Use cases

What teams actually use it for

  • Drafting in Word
  • Excel analysis and formulas
  • PowerPoint generation
  • Outlook email drafting
  • Teams meeting summaries
  • Cross-app workflows
Pricing

Pricing model

Copilot for Microsoft 365: $30/user/month add-on. Bundled in some Business plans. Free Copilot Chat for eligible M365 subscribers (limited).

Copilot Chat (free)

$0

Secure chat, file uploads, web grounding; limited vs paid

Copilot for M365

$30/user/month

Deep integration in Word, Excel, PowerPoint, Outlook, Teams

Business Basic + Copilot

~$36/user/month

Bundled

Business Standard + Copilot

~$42.50/user/month

Bundled

E3/E5 + Copilot

M365 + $30/user

Enterprise; add-on

Copilot for Sales, Service, Finance included in same $30 license.

Business fit

What to know before you commit

Pros

  • Already in tools you use
  • No separate AI app to adopt
  • Predictable per-user cost
  • Enterprise controls, SSO
  • No training on your data (Business/Enterprise)

Considerations

  • $30/user adds up for large teams
  • Tied to Microsoft ecosystem
  • Requires M365 subscription
  • Feature limits per plan

When it makes sense: Good for organisations already on Microsoft 365. Best when you want AI in Office apps without a separate tool. Compare total M365 + Copilot cost.

Data handling

Where your data goes

Microsoft states they do not train on your data. Data stays in your tenant. Encryption at rest and in transit.

GDPR / compliance. Microsoft 365 compliance; EU data residency options.

Data sovereignty. Data residency in M365 regions.

Reference source

Want a recommendation for your use case?

Every team's fit is different. We'll model cost and ROI across cloud, self-hosted, and hybrid before recommending anything, including this product.